In the third installment of DirectTrust’s Accreditation Trust Series, DirectTrust Senior Director of Accreditation Strategy and Development, Lesley Berkeyheiser, speaks with Judy Molenaar, Vice President and Chief Information Security Officer at Surescripts, about what meaningful accreditation looks like in practice.
Drawing on Surescripts’ long history with DirectTrust accreditation, Judy shares how healthcare-specific assessors make a critical difference – taking the time to understand complex business models, interconnected products, and closed, trusted networks. She also offers practical advice for organizations approaching accreditation for the first time, emphasizing preparation, perspective, and partnership.
Judy’s perspective reinforces a theme echoed throughout this series: accreditation is not just about meeting requirements, but about clearly proving trust to partners, payers, and the broader healthcare ecosystem. This conversation builds on insights shared in our previous discussions with Monica Keeneth of Inovalon and Laura McCrary of KONZA Health, continuing the series’ focus on real-world experiences with DirectTrust accreditation.