In the fourth and final installment of DirectTrust’s Accreditation Trust Series, DirectTrust Senior Director of Accreditation Strategy and Development, Lesley Berkeyheiser, is joined by Shaun Newton, Chief Security and Compliance Officer, and Noel Borchardt, Senior Director of Compliance Operations at ZeOmega, to discuss how accreditation reports translate trust into language that payers and partners understand.
DirectTrust accreditation reporting leverages healthcare-specific crosswalks to multiple frameworks, providing clear, third-party evidence that accelerates payer reviews and simplifies due diligence. From a security and operations perspective, Shawn and Noel explain how standardized reports help ZeOmega demonstrate alignment with industry best practices while maintaining efficiency across sales, compliance, and client engagement.
Their insights bring this series full circle, reinforcing a consistent message across all conversations: accreditation is not just a checkbox, but a practical tool for proving trust at scale. This discussion builds on earlier conversations with Monica Keeneth of Inovalon, Laura McCrary of KONZA Health, and Judy Molenaar of Surescripts[link], wrapping up the series’ focus on real-world experiences with DirectTrust accreditation and its impact across the healthcare ecosystem.