American Society of Ophthalmic Administrators (ASOA) Webinar – Interoperability That Pays Off: Reducing Administrative Waste and Improving Practice Performance

This educational webinar features Lisa Nelson, Principal Informaticist, Interoperability Enablement and Standards Development.

Interoperability should deliver measurable operational and financial value not simply provide another technology investment. This webinar explores how disconnected systems and processes contribute to staff inefficiencies, duplicate work, delayed referrals, billing errors, incomplete documentation, and revenue-cycle bottlenecks. Practice leaders will learn how to identify high-impact integration opportunities and measure their return on investment. Through practical ophthalmology examples, the session will demonstrate how to build a business case for interoperability, prioritize improvements, and engage physicians, administrators, IT teams, and vendors in creating sustainable operational gains.